This Privacy Policy explains how Umrah Taxi Transport (“we”, “us”, “our”) collects, uses, and protects the information you provide when booking transportation services, using this website, submitting a customer review, or contacting us via phone, WhatsApp, or our contact form.

Information We Collect

Name, phone number, email address, pickup/drop-off locations, travel dates, and payment details necessary to fulfil your booking. If you submit a customer review, we also collect your name, email address, and the content of your review.

How We Use Your Information

To confirm bookings, dispatch drivers, process payments, respond to enquiries, moderate and display customer reviews, and improve our services. We do not sell personal information to third parties.

Cookies & Website Technology

Our website may use cookies and similar technologies required for core functionality, such as remembering booking form entries and caching pages for faster load times. We do not use cookies for third-party advertising.

Data Sharing

We share information only with drivers and staff involved in fulfilling your booking, and with service providers (such as our website hosting) strictly as needed to operate our business. We do not sell or rent your personal information.

Data Security

We apply reasonable technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure.

Data Retention

We retain booking and contact information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below, subject to applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page.

Governing Law

This Privacy Policy is governed by the laws of the Kingdom of Saudi Arabia, including applicable data protection regulations.

Contact

For privacy questions, contact us at info@umrahtaxitransport.org or +966 56 151 2185.